Terms of service

These terms are an agreement between you and Aicha Ventures LLC (“we”, “us”) for the use of Adgence. By creating an account or using Adgence, you accept them. If you use Adgence for a company, you accept them for that company and confirm you can. Our Privacy policy explains how we handle data.

• You must be 18 or older and give accurate details.
• Keep your password and access keys safe. You are responsible for what happens in your account, including actions by teammates you invite and AI assistants you connect.
• Tell us at once at support@[your-domain] if you think your account has been misused.

Adgence gives AI assistants and agents access to research tools: public ad libraries, public comments and reviews, videos, creators, products and stores, tracking, boards, and, if you connect one, your own ad accounts.

Results come from third-party sites and platforms we do not control. They can be incomplete, delayed or change, and sources may become unavailable. Analysis produced by AI, by your assistant or by Adgence, can be wrong. Check important facts before you rely on them.

We may change, add or remove features. If we remove something significant that you pay for, we will tell you in advance.

• Paid plans are billed monthly in advance and renew automatically until you cancel.
• Each plan includes credits every month. Actions cost the credits shown in the product. Monthly credits reset at each billing period and do not roll over.
• Top-up credits do not expire while your account is open.
• If an action finds nothing or fails, its credits are not charged or are returned automatically.
• Prices exclude taxes, which are added where required. We may change prices with at least 30 days’ notice; the change applies from your next billing period.
• Cancellations and refunds are covered in Refunds and cancellation.

You agree not to use Adgence to:

• break any law, or the terms of the platforms whose data you work with;
• harass, track, profile or contact individual people from collected comments or reviews, or collect sensitive personal data about them;
• send spam, or post misleading or abusive replies from your ad accounts;
• copy a competitor’s ads, logos or trademarks, or infringe anyone’s intellectual property;
• resell or redistribute Adgence’s data or access as your own service, or share your account outside your team;
• overload, probe, reverse-engineer or get around the limits and security of Adgence.

We may limit or suspend use that breaks these rules or puts Adgence, other users or third parties at risk.

• By connecting an ad account, you confirm you have the right to manage it and authorise Adgence to read it and make the changes you approve.
• Adgence shows you every change before it happens and only makes it after you confirm. New ads and copies are created paused.
• You remain responsible for your ad accounts, your ads, your spend and your compliance with Meta’s and TikTok’s policies. Adgence is not responsible for spend, results or platform decisions such as rejections or account restrictions.
• You can disconnect an account at any time.

You keep all rights to what you upload and create in Adgence: notes, files, boards and scripts. You give us permission to store and process it only to provide the service to you. Public data collected for you remains subject to the rights of its owners and the terms of the sites it came from; use it for your own research.

Adgence, its software, design and brand belong to us. These terms give you a limited, non-transferable right to use Adgence while your account is active. Feedback you send us may be used without obligation.

You can stop using Adgence and delete your account at any time (see Delete your data). We may suspend or close accounts that break these terms, fail to pay, or create legal risk; where reasonable we will warn you first. Sections that by their nature should survive, such as payment obligations, disclaimers and limits of liability, survive termination.

Adgence is provided “as is” and “as available”. To the extent the law allows, we make no warranties that it will be uninterrupted, error-free, or that data or analysis will be accurate or fit for a particular purpose, and we are not responsible for third-party sites, platforms or AI assistants.

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data or ad spend. Our total liability for any claim is limited to the amounts you paid us in the 12 months before the claim, or 100 US dollars if greater. Nothing in these terms limits liability that cannot be limited by law.

You agree to cover our reasonable costs and losses from claims caused by your misuse of Adgence, your content, your ads, or your breach of these terms or of others’ rights.

We may update these terms. For significant changes we will tell you at least 30 days in advance by email or in the product. Continuing to use Adgence after they take effect means you accept them.

These terms are governed by the laws of the State of Wyoming, United States, and disputes go to the state and federal courts located in Wyoming, unless the law where you live gives you the right to use your local law or courts.

Aicha Ventures LLC, 30 N. Gould St. #61143, Sheridan, Wyoming 82801, United States. Email support@[your-domain].